SHIPPING
Our delivery charges will be displayed on the shopping cart and checkout pages.
Our products can be delivered to PO Boxes.
If you are in the mainland UK, you can expect your prints to arrive within 2 business days after you place your order.
If you are located in Northern Ireland, you can expect the delivery within 5 business days of placing the order.
For next-day deliveries, we aim to process orders the same day for next working day delivery.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at help@hxmsharp.com to obtain an Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
HXM Sharp LTD
Attn: Returns
RMA #
Unit G3 Tennyson Street, Brownlow Business Park
Bolton, BL1 3HW
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● The returns should be in the original packaging without any damage to the items.
QUESTIONS
If you have any questions concerning our return policy, please contact us at help@hxmsharp.com
